A hidden surprise
SPECIAL PROMOTIONS
Payments for special promotions such as Hot Sale and Buen Fin must be settled during the active date on the website and reservations.
Refunds do not apply to special promotions.
1 date change with 48 hours notice.
Date changes are not valid during high season/holidays.
Discounts for Nationals, INAPAM or Quintana Roo residents are applied by presenting a physical and valid INE, PASSPORT or LICENSE prior to entry. If you do not present it, the regular rate of the reserved package will be paid and the promotion will not apply.
Discounts shown on the website are exclusive to that medium.
RAFFLES AND GIVEAWAYS
Passes are non-transferable and non-refundable and must be used by the winner.
The winner will coordinate the visit with the contact person on the coupon provided. It does not include anything that is not mentioned in the raffle publication and coupon provided.
Participation in the giveaway implies the express transfer and authorization of all intellectual property and image rights over the entries, such that the participant assigns to THE ORGANIZER the intellectual, industrial and/or image exploitation rights that may correspond to them or derive from the entries sent to participate in the Giveaway.
*Consult the terms and conditions of the promotion. Cumulative promotions do not apply.
